FREE shipping this Week On ORDERs over $50
FREE shipping this Week On ORDERs over $50

Shipping and Returns

Shipping Times

Shipping times may vary depending on the specific items ordered. Our standard delivery window is 5-12 business days after receipt of order. 

 

Return & Refund Policy

Thanks for shopping at Conslayer. If you are not entirely satisfied with your purchase, we're here to help. 

Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Please note, there is no reimbursement for return shipping.

Please contact us by email at conslayer@allthatsepic.com to initiate your refund claim.

* To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

* To complete your return, we require a receipt or proof of purchase.

* To be eligible, the item must be faulty or damaged. Due to the special nature of our products, we do not accept refunds for buyer remorse or incorrect sizing.

* Final sale or clearance items are not eligible for refunds. 

We do not accept returns for the following items:

* Undergarments or other intimate apparel or personal care items

* Items with obvious signs of use, or with damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

Return Shipping

To return your product, you should mail your product to:

Attn: Returns
5173 Waring Rd #175
San Diego, CA 92120

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase enclosed. 

Items should be returned to:

Attn: Refunds
5173 Waring Rd #175
San Diego, CA 92120

In the case of damaged or incorrect items, we are happy to replace or exchange the item within 30 days of delivery.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at conslayer@allthatsepic.com.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at conslayer@allthatsepic.com and send your item to:

Attn: Exchanges
5173 Waring Rd #175
San Diego, CA 92120 

Contact Us

If you have any questions on how to return your item to us, contact us.